SHIPPING

How long will it take for my order to arrive?
It depends. It will take between 3 to 5 business days for your t-shirt to be produced. 
Depending on your location you can add a few more days for the delivery.
Approximately 1 Week delivery for item shipped within the continental US.
2 to 5 weeks for international orders - shipping time varies based on the parcel delivery type you selected.  

Do you ship internationally?
Yes. International shippings are made through USPS

Can I have my items delivered to my PO Box?
Yes - If you want your products to be delivered to a PO Box you need to select USPS from the shipping option. FedEx delivers "only" to physical address.


RETURN & EXCHANGE

Why does my t-shirt enter in production only after I place my order?
Michael Ghimicelli reduces the storage cost and the economy realized is passed on to "you" the customer. 

Can I return my product?
You can always return your item if it meets all of the following conditions:
- Not older than 15 days from the date indicated by the parcel delivery carrier. In other words not more than 15 days after receiving the item. Unfortunately once that deadline has passed we will no longer be able to offer you an exchange.
Exchanges: we only replace items if they are defective or damaged. 
- Item must be unused and in the same condition that you received it - It must also be in the original packaging.
- A copy of your receipt or proof of purchase is required
- Buyer pays any return shipping fee.

If you need to exchange it for the same item, send us an email at: 
returns[at]ghimicelli.com

Where do I return my item?
To return your product, you should mail it to: 
19749 Dearborn St, Chatsworth, CA 91311

Do you offer refunds? 
We are devoted to offer 100% quality service to our customers. However we do not offer refunds at this time.

Who pays for the shipping cost?
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
- Depending on where you live, the time it may take for your exchanged product to reach you may vary.
- If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing a shipping insurance. We don’t guarantee that we will receive your returned item.


PAYMENTS

What are the payments accepted?
PayPal, Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards.


SHIRTS

How do I make sure to order the right size?
Very simple - just visit the sizing chart page before placing your order.

How do you pronounce Ghimicelli?
Guee - Mee - Tchelly